SAW TOOLS is published by SAW CONCEPT, a French company based in south-west France. Your messages land in a real inbox, read by a real person — not an outsourced support desk or a chatbot. Whether you've found a bug, have an idea for a tool, a privacy question, or a genuine proposal, write to us:
We deliberately use no contact form: a form would mean loading third-party scripts and processing your data server-side, which runs against the whole point of this site (everything happens in your browser, nothing is collected). A plain e-mail leaves you in control of what you share, and gives you a written record of the exchange.
What to write about
- Bug reports: tell us which tool is affected, your browser and its version, and a short description of what went wrong (an unexpected result, a button that does nothing…). Because everything runs client-side, naming your browser helps us reproduce the issue.
- Tool or feature suggestions: describe the concrete use case you'd like covered. We ship new tools based on relevant requests, provided we can build them to the same standard: 100% in the browser, with no data collection.
- Privacy / GDPR / CCPA requests: specify the right you wish to exercise (access, deletion, rectification, objection…) and the country or state where you reside. See also our privacy policy.
- Content corrections: if one of our guides contains a technical error or outdated information, let us know — we're happy to fix it and credit you.
- Press, partnerships, affiliation: summarise your project in a few lines. The company's full legal details are on the legal notice page.
Response time
We usually reply within 5 business days. Privacy and personal-data requests are handled within the legal window of 30 days, as required by the GDPR (EU) and the CCPA (California). If your request is urgent, please say so in the subject line.
What we won't reply to
To stay focused on improving the tools, we ignore unsolicited bulk email, link-exchange or sponsored-post proposals aimed purely at SEO, and "ranking service" offers. Thanks for understanding.